Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help team is trained to fast address all our Linux shared website hosting packages customers’ queries and advice requests. Via our ticketing system, it is also possible to share your issue and a support crew fellow member is going to go back to you in less than max an hour. Actually, practice has confirmed that the standard reply time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a group of certified specialists which are ready to answer your question without delay. It is easy to get in touch with the tech support team team by opening a help and support ticket from your Control Panel or by sending us an e–mail. On business days, you may also contact us on the telephone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guide while working on your online projects within the Control Panel, you can always click on the Help control key and see your issue in the set of content articles that will appear. We have also turned almost all the posts into video clips. The collection of video tutorials will load if you click the Videos option present on the top right.