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Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the usual reasons to get a hosting server of your own is that you will have complete control over the software environment and you may install anything you wish. This will enable you to run applications that require particular software in order to be present on the hosting server, which is not possible with a shared web hosting server where you could install software only within the account, but not on a root level. In case you aren't very acquainted with this kind of matters, nonetheless, you might encounter issues as managing a server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators will be able to deal with various tasks that should be done or can resolve various problems that you may encounter.
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Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any of the Linux dedicated servers hosting packages which we offer at any time that you need it. In the event that you need any custom work from our admins immediately after your hosting server is ready, you could get the upgrade during the hosting server signup procedure, or when you need something to be carried out afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your server, so in the event that you face any issues to install a third-party piece of software or some program gives errors and doesn't work the way it should, our experts can help you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.